Have you ever noticed that once you pay something off things begin breaking down on it? I purposely paid my car off so I wouldn't have a monthly car payment anymore. Three years early! Since then I've had to purchase new tires, replace my battery and a week ago my air conditioning went out. It's as if the darn car knows it's been paid off! Talk about coincidences.
If you live in the south then you'll understand when I say you can't survive without air conditioning. I don't know how we ever did. So, two days after it broke down I drove to Sears automotive department to get it fixed. Bright and early I arrived, only to be told their air conditioning man wouldn't be back until Monday.
"You're kidding," I say to the tech. It was Friday.
"I'm sorry ma'am but you have to be certified to work on air conditioners. Not just anyone can do it."
Okay, I'm thinking to myself, so why do they only have one certified tech who can do it? But I kept my mouth shut and made an appointment to return on Monday after work.
Unfortunately when I arrived at work on Monday and checked my calendar I noticed I had a late meeting and wouldn't be able to make my car appointment. So I called to let them know, and make another appointment. I got a young girl, who I later found out was only on her 5th week of employment.
I explained I couldn't make it Monday and asked her about Wednesday morning, since I was off that day. "Is your air conditioning guy in on Wednesday?"
"Air conditioning guy?" I explained what happened to me on Friday morning. "Oh, yes, he'll be in."
"What time can I come in?"
"We open at 7:30."
"So I can come in at that time?"
"Well, let me see if we have an opening." I wait. "We have an opening at 8:00."
I'm thinking, this is great. I can get there early and they'll take me right away. I give her my name and get there bright and early Wednesday morning only to be told their air conditioning tech doesn't come in until noon. I couldn't believe it! I just looked at the guy writing up the order and said, "You've got to be kidding." I explain about my Monday call and even tell him who I spoke to.
Then I asked to speak to her because I was going to say something to her. He assured me he would say something to her and apologised several times. Said she was new and didn't know they only had one air conditioning guy and that he was scheduled a late shift that day. I couldn't believe I had to go home and come back a third time. But I did. I couldn't stand another day without air.